• Neltronics warrants all listed products contained within this website to be free from defects in materials and workmanship under normal use and conditions for a period of twelve (12) months. Warranty is from the date of your original purchase.
  • Warranty does not cover misuse, cosmetic damage, damage by accident, neglect, use in violation of operating instructions, repair by an unauthorised party, an Act of God, or where the product labels have been altered or defaced. Further consequential and incidental damages are not covered under warranty.
  • In the event of a warranty claim, Neltronics will, in our sole discretion, repair or replace any product that is found to be defective in material or workmanship. To return a product under warranty, contact Neltronics to arrange a repair authority (RA) reference before sending the product back to us. Please provide details of purchase.
  • You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.